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Refund policy

🔄 Return & Refund Policy

At our store, your satisfaction comes first. If you're not fully happy with your purchase, we offer a simple and flexible return process to keep your experience positive.

📅 30-Day Return Window

You can return items within 30 days of receiving them.
Returned products must be unused, in resalable condition, with original packaging and all components included.

📦 Free Returns

We offer free return shipping.
Just contact us via email to start your return — we’ll send you a prepaid label and clear instructions.

🚫 Non-Returnable Items

  • Gift cards
  • Custom or made-to-order items

💳 Refund Process

Once we receive and inspect your return, refunds are issued within 5–10 business days back to your original payment method.

Late or Missing Refunds

If you haven’t received your refund:

  1. Double-check your bank account
  2. Contact your credit card company
  3. Reach out to us if you still need help

🔁 Exchanges

If your item arrives defective or damaged, we’ll replace it immediately.
Email us your order number along with photos of the issue, and we’ll take care of the rest.